My Work Process:

Understand.

Before beginning any project I like to try to understand a few things:

  1. Your Users

  2. Your Brand

How does the project align with the brand?

 
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Research.

Once I understand the mission of the project and know what problems or challenges I am trying to solve. I can conduct some research. Whether it’s interviews, user/focus groups, surveys, or usability testing- the goal is to challenge the assumptions made thus far.

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Analyze.

I can use the previously gathered data to analyze the most important elements.

Common analysis tools I typically like to use:

  • User Personas

  • User Journey Maps

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Design!

Time to build! This includes:

  • Site Map

  • User Flows

  • Mockups

  • Images

  • Icons

  • Colors

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Launch.

After iterating in the design stage, and the assets are ready to ship- I get the project ready to implement. This is typically when everything gets passed to development. Other supplementary phases may include:

  • User Testing

  • Alpha/Beta Launch

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Analyze (again).

This final stage allows us to assess the final product, and restart the process cycle to address any new design needs.